Shipping Policy

At Sahlezz, we are committed to delivering your orders safely, efficiently, and on time.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Estimated Delivery Times

• United States: 5–12 Business Days

• Canada: 7–15 Business Days

• United Kingdom: 5–12 Business Days

• Europe: 7–15 Business Days

• Australia & New Zealand: 7–18 Business Days

• International Orders: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Fees

Shipping costs are calculated during checkout based on your delivery location and selected shipping method.

Order Tracking

Once your order has been shipped, you'll receive a confirmation email with your tracking number. Tracking updates may take up to 48 hours to become available.

Customs & Import Duties

International customers may be responsible for customs duties, taxes, or import fees imposed by their country's customs authority.

Lost or Delayed Packages

If your order experiences unexpected delays, please contact our customer support team. We'll work closely with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We cannot guarantee address changes after an order has entered processing.

Thank you for shopping with Sahlezz. Your trust means everything to us.